Karla is our office manager and her goal is to make sure your treatment is seamless and amazing, every step of the way. Karla is behind the scenes motivating and guiding us to make sure you receive the best patient experience. Most importantly, she is there to listen, and will always make time to help you in any way she can. It was not long ago she was an orthodontic assistant. While she loved working with patients, she quickly showed her talents and realized her goal of becoming “the boss lady”.
Kristin is truly our new patient liaison. She loves what she does and you will quickly realize it once you speak with her. Her goal is to hold your hand while you are a new patient so you completely understand every aspect of you or your child’s treatment. Kristin will help you decide which orthodontic treatment is best for you so you will leave confident knowing that you made the right choice coming to Straight Set Orthodontics. There is one thing that Kristin loves more than orthodontics, her fish tank. So, if you’re brave enough to go there, be ready to be schooled about her fish.
Tiffany aka smiles, official title might be scheduling coordinator but her role reaches far beyond that. She brings 15 years of Customer Service experience which means she knows how to treat our patient’s right. Tiffany is keen on making sure our patients come first. Did we mention Tiffany was a former patient? We were so proud of her smile and her willingness to use it that we decided what better place to show it off then at our front desk.
Head Clinical Assistant
Maggie is one of our most senior employees (rumor has it she started in 1962) and has earned the role of head clinical assistant. She is responsible for making sure our office is always stocked with the supplies we need. She loves working with our patients and knows how to make them feel at ease. You know you have made it in life when you are considered one of her peoples. It is also no secret she is the reason why our clinic is always kept in immaculate shape and you will never find even one single elastic out of place. Her attention to cleanliness and organization can be mistaken for OCD, but we would not have it any other way.
NAZ has extremely skilled hands as an orthodontic assistant, but her true passion is her gift of gab. Naz is known to talk people’s ears off if they are willing to listen. Naz is extremely kind and patient, especially for those who need some extra TLC. Just ask one of her 8 children about her patience! Naz prides herself on working with our most challenging patients. She makes it her point to make sure that no patient ever waits too long. Some would even call her the oil to our engine.
Deena started in our office as a records technician. Although she took some pretty awesome records, it wasn’t long before her talents began to shine through and we promoted her to orthodontic assistant. Deena loves practicing her stand-up routine which is why you can often find her busting out a knock knock joke to our patients. Besides making our patients laugh Deena truly loves being and orthodontics assistant and making patients feel at ease. If Deena asks you “Why did the deer need braces?” it’s because she had buck teeth.
Jessica first knew she had an interest in dentistry at a young age when she discovered how much fun it was to pull out her own teeth. She joined our practice hoping to gain some hands-on experience in the dental field and quickly fell in love with orthodontics. Jessica takes great pride in helping our patients understand their treatment and how it will help them achieve that perfect smile. Jessica’s other unofficial title is social media director. If you have liked our Facebook or Instagram posts, consider yourself one of the many Jessica fans.
Sterilization & Records Technician
Joesymi is one of the newest members of our team and she has quickly proven herself to be an invaluable member. She will not rest until all of our instruments are sterilized, packaged and ready to use! When not keeping our office pristine you will find her taking photos, x-rays or scanning patient’s teeth with our high tech intra-oral scanner. Joesymi is super obsessed with taking amazing photos. Rumor has it she may be shooting for the paparazzi when not in the office.